UPDATED: Brunswick Community Delivery: Now Partnered with Moderation Brewing

With the increased demand of our community delivery service in Brunswick, we’ve had to change the OTTO location where the orders are made. Please find the updated order instructions below.

The order time, pickup time and pickup location remain the same – order online before 1PM on Wednesday, and meet us between 5:30 PM – 6:00 PM at 103 Maine Street, Brunswick, ME 04011. You can order pizza directly through OTTO’s order site (link below) for pickup on Wednesday evenings from 5:30 pm to 6:30 pm. Then order your favorite Moderation brew to pair with the pizza. (NOTE: beer orders must be placed separately– link below. You can also grab beer during pickup if you forget to order ahead of time.) You can find our pickup station behind the brewery on the Bank Street lot side.

OTTO Pizza online ordering site: https://otto-readstreet.foodtecsolutions.com/ordering/home

Moderation Brewing online ordering site:https://moderationbrewing.square.site/

  • Click ‘Delivery’
  • Enter date (Wednesday 7/22), time: 5:30 pm
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Brewery
  • Enter Street: 103 Maine Street, Brunswick, ME 04011 (We’ll be doing the pickup out back behind the brewery on the Bank Street lot side).
  • Type Brewery Name: Moderation
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($3 delivery fee and 10% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

For community deliveries, we par bake the pizzas so you can finish them in your oven at home. This way, you are able to enjoy the pizza fresh out of the oven. It’s easy to cook; pre-heat your oven to 450º F and place the pizza on rack for 5 minutes or until cheese starts to bubble. If you do not have an oven, or prefer that we fully cook your pizza, just add it to the cooking instructions or email benc@ottoportland.com.

This delivery model has worked great in other communities. Due to the limited delivery services currently available, we want to serve as many communities as we are able.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. We look forward to serving the Brunswick area!

June brings a summer salad, a new ‘beyond meat’ special, two-cheese garlic bread, and ‘double dough’

As summer weather rolls in, and towns begin to relax social distancing regulations, we’re rolling out several new options that we’re excited about. While our dining rooms are not yet open, each of the below items are perfect for pickup and delivery (don’t forget about our mobile pickup and touchless delivery options).

Double Dough:
We built OTTO on our thin, crispy crust. We make our dough ourselves daily, from scratch, using our original recipe. And, although we’re known for our chef-driven flavor combinations, many live and die by our crust. We won’t fix what isn’t broke, but we have been experimenting with a thick crust option for a while now, and we’re excited to announce that our Double Dough option is now available (for large pizzas only) at any OTTO location.

Thin crust will always be our first love, but we think you’re really gonna love this doughy, thick, but airy option too. The same OTTO crust you know and love, but double the dough!

Taco-Seasoned Beyond Meat w/ Pico De Gallo & Cheddar:
Our June special is custom made for warm weather. This beauty features taco-seasoned Beyond Meat, pico de gallo, with tomato, onion, jalapeño and cilantro, topped off with cheddar cheese.
This pie can be made vegan with a substitution of Violife mozzarella shred.

And, don’t forget — throughout 2020, $1 from each Monthly Special pizza will be donated to local programs working to end child food insecurity in the region: Cooking Matters in MA, and Feed Kids in ME.

Two-Cheese Garlic Bread Sticks
Our house-made dough glazed with garlic butter and lightly topped with mozzarella and asiago, baked to perfection, and sliced into twelve breadsticks, OTTO’s Two-Cheese Garlic Bread Sticks are perfect as an appetizer or snack, or kid-friendly option. Each order comes with pomodoro dipping sauce. House-made ranch or blue cheese options are also available. Perfect for on-the-go, takeout, or delivery.

Summer Seasonal Salad:
We think you’re gonna love our summer seasonal salad, featuring Buffalo-Roasted Garbanzo Beans, Romaine, Celery, Tomato & Red Onion with Blue Cheese Crumbles and Creamy Dill Dressing.
Featuring a mix of light, crisp, classic summer tastes, a pinch of buffalo sass, topped with creamy, cool and delightful dill, this one hits the spot.

All of these summer additions are available now at all OTTO locations. Order today on the OTTO app, or at ottoportland.com. We look forward to serving you!

Helping OTTO Feed Frontline Workers

When a customer called Penguin Pizza in Boston and ordered pizzas to be delivered to frontline healthcare workers at a nearby hospital, it sparked an idea – we can support local businesses and feed critical frontline workers through one initiative.

Feeding the Frontline is a donation-based framework that supports both restaurants and frontline workers during the COVID-19 crisis. Through purchasing gift cards or meals from participating businesses, those working tirelessly on the frontline are provided with nourishment to help fuel them through their shifts.

On April 4th, we launched a Feeding the Frontline campaign at OTTO. Here’s how it works:

  • Customers can support by contributing at ottoportland.com/shop
  • Our team reaches out to various frontline facilities that are currently accepting donations within our communities
  • Using the contributions from our website, we create orders to fit the specific needs of each facility
  • Deliveries and pickups are coordinated by our team, with the safety of all parties involved as our top priority
  • Contributors receive an email after their donation has been put to work
Resident physicians enjoying one of our first Feed the Frontline orders at BIDMC

We’ve had an extremely positive response from our community, and are happy to say we’ve already fulfilled several orders. The healthcare workers and first responders who have received orders could not be more appreciative.

We cannot thank our contributors enough for helping us make this possible, and promise to continue working hard to feed the frontline workers in our communities.

To contribute, please go to our website or feel free to reach out to us at contactus@ottoportland.com.

Frequently Asked Questions: ‘Touchless Delivery’ and ‘Mobile Pickup’

As the COVID-19 crisis has rapidly changed how we all live day-to-day, restaurants across the globe have rapidly responded by providing customers with new ways to order food in a time of ‘social distancing.’

To help our customers navigate these new ordering options, we have answered some common questions below. Have a question that isn’t answered? Ask us in the comments section!


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.

Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.

Please note: Mobile Pickup orders must be paid in advance.

Order online at ottoportland.com.


Now offering touchless delivery & new pickup options

As we all continue to adapt to life during the COVID-19 crisis, we at OTTO are committed to serving our customers in the safest ways possible — abiding by CDC guidelines and following the advice of local, state, and federal authorities. 

In addition to the precautionary steps taken last week to keep staff and customers safe and healthy, we have implemented the following to make it easier to get your OTTO in this time of social distancing:

  • Touchless Delivery:
    • Place your order, pay, tip, and receive your food — no contact! — when you place your order on ottoportland.com, via the OTTO app, or by phone.
  • Mobile Pickup:
    • Order ahead, grab your order, and go!  Skip the wait. 
  • Delivery Fees Waived 
    • No delivery fees on orders made through ottoportland.com, the OTTO app, or via phone through April 6
  • Double Rewards Points on every purchase through April 6.

[Please scroll down for an FAQ about the two new order options.]

We are also partnering with 3rd party delivery services (UberEats, GrubHub, DoorDash) to support our non-delivery units.  (3rd party fees may apply)

Please note that our dining rooms will be temporarily closed starting Tuesday, Mar. 17, but all units remain open to support counter service and pickup options.

We look forward to providing you with safe and nourishing dining options during this challenging time.

Be well!

— OTTO

FAQ: New Order Options


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.
Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.
Please note: Mobile Pickup orders must be paid in advance.


A message to our customers

At OTTO, we’re committed to providing neighborly, knowledgeable service, and consistently extraordinary pizza. The key to this commitment is caring — about our food, each other, and our customers.

The well-being of our team members and customers is our highest priority. As such, we have been closely monitoring the dynamic nature of the coronavirus (COVID-19) situation, and are taking guidance from the CDC and local health authorities. 

In addition to meeting or exceeding all federal, state, and local health standards and guidelines, we have taken the following additional steps at each OTTO location: 

  • Increasing the frequency and vigor of handwashing for all employees.
  • Increasing the frequency and rigor of cleaning and sanitization of all surfaces with disinfectant cleaners.
  • Delivery drivers are required to wash hands between each and every delivery, and will be supplied with hand sanitizer and phone sanitizing wipes. 
  • Each employee has been educated on the coronavirus prevention guidelines issued by the CDC, and has been reminded of their duty to adhere to state Employee Illness Reporting Guidelines.

Our team members have received detailed internal communications to assist them as they navigate the situation, in the workplace, and at home. 

We remain vigilant in monitoring the status of the coronavirus situation, and we offer our deepest sympathies to those who may have already been affected. Rest assured — as circumstances continue to develop, the health and well-being of our customers, employees and communities will remain our highest priority.

We greatly appreciate your business and your loyalty. We look forward to serving you. 

Mike Keon & Anthony Allen
Owners/Founders
OTTO

OTTO South Boston opens Monday, March 2nd

OTTO’s new South Boston location will have its grand opening on Monday, March 2nd.  

Located at 416 W Broadway in the vibrant South Boston neighborhood, this brand new location will be the first OTTO to feature a “mobile pickup” option, allowing customers to order any menu item (including single slices, whole pies, salads, apps, desserts, and beverages) and skip the wait entirely.  

Nestled just behind Caffe Nero and across from Lincoln Tavern and Restaurant, this location will provide South Bostonians quick and convenient access to the “Best Pizza by the Slice” (Yankee Magazine) and one of “The Greatest Pizzas in the USA” (Food Network).

In addition to takeout service, OTTO Southie will feature a slice counter, indoor seating, and catering services. OTTO looks forward to becoming a part of the growing, vibrant South Boston neighborhood, and working with local community organizations as part of our ongoing ‘Good Food, Good Causes’ fundraising program. 

OTTO Southie is OTTO’s eighth outpost in Massachusetts (coming on the heels of OTTO’s first airport location, at Boston Logan International), and 15th location overall. 

Open Sunday through Thursday from 11am-12am and Friday-Saturday from 11am-1am.  Entrance is on F Street, directly behind Caffe Nero, and across the street from Loco Taqueria and Oyster Bar. 

OTTO Partners with FEED KIDS and Cooking Matters to combat food insecurity

At OTTO, we strongly believe in investing in our communities, and are proud to support a variety of causes and local organizations. Since we opened our doors in 2009, we’ve worked with over 500 organizations – from hosting fundraisers, to sponsoring teams, and handing out pizza to 5k participants – giving back is an important part of what we do.

As OTTO continues to grow and expand into new communities, we are continuously redefining the ways in which we give back. It is important that we are intentional and impactful with our reach, and that we’re able to align our core values with our giving. As a restaurant, one issue that is extremely important to us is food insecurity. We believe that no child should ever go hungry, and that families, schools, and communities should have the tools and resources to combat food insecurity. We’ve recently partnered with organizations in Maine and Massachusetts which aim to do just that – end child hunger in our communities, and provide families with the resources to connect them to healthy and affordable food options. Starting March 1, OTTO will be donating $1 from every monthly special pizza sold to FEED KIDS in Maine, and to Cooking Matters in Massachusetts.

Full Plates, Full Potential – FEED Kids

Full Plates, Full Potential is an organization dedicated to ending child hunger in Maine. “[Their] work focuses on increasing participation in school breakfast, after school meals, and summer meal programs.” We are proud to say that we are now one of their FEED KIDS Partners, and will be donating $1 of every monthly special pizza sold in Maine to Full Plates, Full Potential.

Cooking Matters MA

Cooking Matters is a campaign developed by Share Our Strength; a nonprofit that aims to end poverty and hunger. More specifically, Cooking Matters aims to end childhood hunger by “inspiring families to make healthy, affordable food choices. [Their] programs teach parents and caregivers with limited food budgets to shop for and cook healthy meals.” Cooking Matters helps connect low-income families with the tools and resources to prepare healthy food on a budget. OTTO will donate $1 of every monthly special pizza sold in Massachusetts to Cooking Matters.

Follow us to learn more about how we will be working with these two organizations to help end child hunger in our communities.

We’re embracing the change of season with a whole NEW MENU!

Colder temps call for comfort food and we’re on it! Look for 6 new pie additions, a Seasonal Salad Special, & TIRAMISU!

New Pizzas:

  • Fresh Pineapple, Bacon, & Hot Honey
  • Spicy Pulled Pork, Pepperoni, Bacon & Sausage
  • Spinach, White Bean, & Roasted Garlic
  • Spinach, Kalamata Olive & Roasted Garlic
  • Fresh Mushrooms, Manchego & Herb
  • Pepperoni & Fresh Mushrooms

TiramisuOTTO’s take on the classic Italian dessert; a layer of lightly sweetened Italian mousse set over espresso coffee-soaked lady fingers. The mousse is made with mascarpone cheese, which gives this dessert a creamy and luxurious texture.

Fall Salad Special Baby spinach, and fresh blueberry, salad with fontina, almonds, and red wine vinaigrette.

Ten Years of OTTO: Customers Tell Us About Their Favorite OTTO Experiences

As part of our 10 Year Anniversary celebrations in June, we asked customers to tell us about their favorite OTTO experiences. We received hundreds of lovely comments and decided to publish a handful here on the OTTO blog. Thanks for sharing your experiences with us!

When we started OTTO in 1992, we had a few simple goals: To elevate pizza above its ‘staple’ status, and to create moments worth sharing. It was sharing that got us where we are today — word of mouth from the people we served day in and day out.

Thanks to all our customers for ten great years. We wouldn’t be here without you. We look forward to helping to create ten more years of memories with you.

My best friend and I discovered OTTO on Congress several years ago. We’d often grab a late afternoon slice on our downtown walkabouts. Over the years, when one of us needed advice, a shoulder or a serious chat, we’d declare an OTTO. We could talk anything through over a slice. Though our friendship has moved apart over the years, I know if one of us declared an OTTO, the other would show up. — P. D.

When my husband was offered a job in Portland in 2017 and my family considered making the move here, from Brooklyn NY, a place that has some serious pizza game, we came on a visit and happened upon OTTO. The first pies we ordered, Mango and Pulled Pork and Eggplant Ricotta and Basil, we’re life changing experiences and totally made us feel like we could picture ourselves in this new city. The flavor! The crust! We are now OTTO’s most devoted fans! DiFara no more! John’s is gone! Every Friday is OTTO night! — Amanda S.

Dinnertime with my family can be a real challenge but bringing my three kids, (1 vegetarian, 1 pescatarian and 1 gluten sensitive) to OTTO and watching them devour their pizzas and buffalo fries is such a gift! At OTTO, everyone can find a delicious option to fit their dietary needs and it’s a relief for a mom like me that all of your ingredients are high quality! Thank You OTTO! — Carrie C.

When I moved to Boston from Portland and saw an OTTO in Brookline, I knew it was going to be ok. — Leigh M.

Last summer, when we ordered OTTO and it never even made it in to the house…we just sat on the steps and ate it there in the dark. — Kate S.

We’ve celebrated our now-11 year-old son’s birthday twice at OTTO because it is his happy place. Friends, family and potato, bacon and scallion pizza. We know it will be a good time. 🙂 — Melissa P.

We had our favorite Mushroom and Sausage pizza from OTTO and ate it on the beach on Plum Island moments before we got engaged! — Jennifer G.

We are from NYC, just moved to Portland and had a couple of Italian-American friends visit. We had low expectations of pizza in Maine. Ok, no expectations. But a fast delivery, that weird sheet that keeps the crust crispy, and the smell of real cheese made the crowd sit up straight. First taste? One bite and the Italians stopped laughing at the bacon and mashed potatoes on the pie, and generally did not resume conversation until three boxes were empty. A few years later, the same friends came back to Portland with a list of things to do in Portland: eat OTTO pizza, and eat lobster, in that order. This year they ate lobster on their OTTO pizza. Respect. — Mary W.

The first date I had 5 and a half years ago was to OTTO with my now fiance! A memory we treasure. — Ryan J.

When we moved to Maine 5 years ago we had no idea where to get food. Didn’t even know where the grocery store was. But OTTO came through and delivered pizza everyday that first week to our doorstep and hasn’t stopped since. — Dan P.

The night before our wedding in August 2017 we had dinner with my soon to be father-in-law who was visiting from Texas. His wife was a chef who had recently passed away and he an avid foodie and (sometimes) critic. He was super impressed by the pizza and salads at the South Portland Cottage Rd restaurant and insisted we go again the next time he visited. (He also gave us a very generous gift to use toward our honeymoon!). He asks us about OTTO every time he plans a visit! — Stephanie M.

My wife and I were working very hard one humid summer evening painting the interior walls of the condo we just purchased on Washington Avenue so my son could live there for school. We had nothing left in us, no energy, no life. And we were famished…so we ordered from OTTO, which we heard great things about (but had never eaten). What a great gastronomic experience! Fresh, crisp, tasty, LITE (not chewy) pizza – what a reward for the hard work and sweat. We have since moved to Portland ourselves and have made OTTO our #1 pizza choice! — Ken S.

When I first moved to Maine my friend took me to OTTO and was like, “You have to try this mashed potato pizza.” I thought that sounded ridiculous until I tried a slice. I think I found Jesus in that moment. All my worries melted away amongst that delicious buttery potato and bacon goodness. I might name my first child Otto. — M C