OTTO South End is now open!

We are pleased to announce that our new South End location is officially open!

Conveniently located at the corner of Harrison and Washington (345 Harrison Ave.), across from The Ink Block and Whole Foods, and easily accessible from the Red, Orange, and Silver Lines, this new location will provide the busy South End neighborhood easy access to enjoy one of the best pizzas in the USA (Food Network).

Along with traditional takeout service, OTTO South End features a slice counter, indoor and outdoor seating, and catering services. This location will also feature our mobile pickup option, allowing customers to order any menu item (including single slices, whole pies, salads, apps, desserts, and beverages) and skip the wait entirely by grabbing their order from one of our heated mobile pickup stations.

OTTO South End will be OTTO’s 10th location in Massachusetts, and 17th overall. We are looking forward to being a part of the vibrant South End community.

In addition to our ongoing partnership with Cooking Matters MA to combat food insecurity, the OTTO South End location will also be participating in the Tips For Kids initiative started at our Southie location, where each tip will support children’s organizations in the community.

Come by, enjoy a slice and say hello. We can’t wait to serve you!

Open daily from 11am-12am.  Entrance is on Washington St., between Loyal Companion and Chase Bank.

OTTO Pizza Dough now available at Whole Foods

We are excited to announce that OTTO Pizza Dough is now available for purchase at Whole Foods locations throughout New England, New York, and New Jersey!

OTTO Pizza Dough is vegan, and made with organic flour, organic extra virgin olive oil, organic evaporated cane sugar, untreated purified sea salt and yeast — and made from scratch daily.

Our dough is the most important ingredient we work with — it’s the defining foundation of every OTTO pie. In 2016, our Master Baker, Alex Castiello, joined our team and we opened our dough facility in Lynn, Massachusetts — today it’s operated by his team, which includes a fourth generation of baking Castiellos, his sons Jared and Julian.

Through a rigorous process of developing, testing, and sampling, Alex and his team were able to ensure that the texture, crust, and flavor is always of the highest quality and consistent across all locations. We’ve applied that same commitment to perfection to our first retail product. We hope you enjoy it.

Click here to learn more about OTTO Pizza Dough, including an instructional video, nutritional information, and organic certifications. We are looking forward to hearing about (and seeing!) your OTTO At Home pizza creations. Share them with us via Instagram, Facebook, or Twitter!

Pick our next monthly special & win free pizza

Each month, we come out with a limited time, month-long special pizza. These specials are usually developed and voted on by our culinary team. For the month of March, we decided to let you – our customers – decide for us! The best part? A chance to eat your favorite OTTO pizza for free.

For the next three weeks, we’ll be posting matchups between 16 of your favorite monthly specials and retired pizzas on our Instagram. Let us know your vote in the comments of each post. The pizza with the most votes after 24 hours moves on to the next round until we’re down to the final matchup on Feb. 15th. The new special & three gift card winners (chosen at random) will be announced on Feb. 16th.

​Here’s how you can enter the $50 gift card giveaway ⬇️

🔸 Follow us on Instagram
🔸 Like and comment your vote in our posts through February 16th, 9:00 AM EST
🔸 Tag a friend in the comments on our posts so they can get their vote in too

Giveaway ends Tuesday, February 16th at 9:00 AM and the winners will be announced later that day.

OTTO’s BOGO gift cards make holiday shopping easy (and delicious)

OTTO gift cards are now BUY ONE, GET ONE free through January 7, 2021! For every $25 spent on OTTO gift cards, you will receive $5 on a bonus card!

Give them both away, or keep one (or both!) for yourself. It’s kinda putting pizza in the bank and earning interest!

To make your holiday shopping easier this year, especially during COVID, we have made all gift cards available for purchase online. Customers may choose to have physical cards mailed or e-gift cards sent via email.

Customers may also choose to purchase gift cards at any OTTO location.

(Please note: Gift card ‘reloads’ are not eligible for BOGO)

Order online – www.ottoportland.com/shop

Who wants a GOLDEN TICKET for $100 worth of pizza?

We will be giving away six $100 golden tickets over the next two weeks to randomly selected customers who order using our new mobile pickup option at select OTTO locations! It’s simple. Select mobile pickup when ordering online or let our staff know over the phone that you would like to do a mobile pickup order.

If you find a golden ticket with your order, you will be required to follow these three steps to redeem your $100 gift card:

  1. Email contactus@ottoportland.com
  2. Provide you name, order number, or receipt
  3. Let us know the unique code on the back of your ticket to claim your $100 gift card.

What is mobile pickup, you may ask? Mobile pickup is a new ordering option that allows you to pay ahead online or by phone and then pick up your order at a mobile pickup station in each of our shops. It’s quick, easy and contactless. If you have any questions about mobile pickup or the golden ticket contest, please email contactus@ottoportland.com

OTTO GOLDEN TICKET CONTEST RULES & REGULATIONS

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: This Campaign is open to those who place Mobile Pickup orders directly from OTTO via ottoportland.com, the OTTO mobile app, or phone orders made directly with OTTO (3rd party orders not eligible, i.e. GrubHub, Doordash, etc.) between 11/9/20 and 11/22/20, inclusive. The Campaign is open to legal residents of the US and is void where prohibited by law. Employees of OTTO, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

A participant may enter without placing a mobile order at OTTO by sending an email to contactus@ottoportland.com with subject heading “Golden Ticket Entry” Each ‘without purchase’ entry via email will count as one entry, and will be eligible for random drawings along with entries via Mobile Pickup purchase. 

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of OTTO as final and binding as it relates to the content of this Campaign. 

3. Campaign Period: Entries in the form of Mobile Pickup orders will be accepted online and over the phone starting on 11/9/20 at 10am and ending 11/22/20 at 11:59pm. 

4. How to Enter: Customers will be automatically entered by placing a Mobile Pickup order directly through OTTO. Each order placed will be treated as a new and eligible entry. 

5. Prizes: The Winner(s) of the Campaign (the “Winner”) will receive a $100 OTTO gift card, which can be redeemed at any participating OTTO location in Maine and Massachusetts. No cash or other prize substitution shall be permitted except at OTTO’s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. 

6. Odds: The odds of winning depend on the number of eligible Mobile Pickup Orders received.

7. Winner Selection and Notification: Winners will be selected by random drawings under the supervision of OTTO. It is the Winner’s responsibility to contact OTTO at contactus@ottoportland.com within thirty (30) days following selection of Winner. OTTO shall have no liability for Winner’s failure to receive correspondence due to spam, junk e-mail, or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner does not contact OTTO, or if Winner cannot be contacted, is ineligible, fails to claim the prize within 30 days from the time the “Golden Ticket” was awarded, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT OTTO’s SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Terms & Conditions: OTTO reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond OTTO’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, OTTO may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by OTTO. OTTO reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms & Conditions. 

9. Limitation of Liability: By entering, You agree to release and hold harmless OTTO and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS Campaign IS GOVERNED BY THE LAWS OF THE USA, MAINE, AND MASSACHUSETTS WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in MAINE having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the OTTO’s website and mobile app. To read the Privacy Policy, click here.

UPDATED: Brunswick Community Delivery: Now Partnered with Moderation Brewing

With the increased demand of our community delivery service in Brunswick, we’ve had to change the OTTO location where the orders are made. Please find the updated order instructions below.

The order time, pickup time and pickup location remain the same – order online before 1PM on Wednesday, and meet us between 5:30 PM – 6:00 PM at 103 Maine Street, Brunswick, ME 04011. You can order pizza directly through OTTO’s order site (link below) for pickup on Wednesday evenings from 5:30 pm to 6:30 pm. Then order your favorite Moderation brew to pair with the pizza. (NOTE: beer orders must be placed separately– link below. You can also grab beer during pickup if you forget to order ahead of time.) You can find our pickup station behind the brewery on the Bank Street lot side.

OTTO Pizza online ordering site: https://otto-readstreet.foodtecsolutions.com/ordering/home

Moderation Brewing online ordering site:https://moderationbrewing.square.site/

  • Click ‘Delivery’
  • Enter date (Wednesday 7/22), time: 5:30 pm
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Brewery
  • Enter Street: 103 Maine Street, Brunswick, ME 04011 (We’ll be doing the pickup out back behind the brewery on the Bank Street lot side).
  • Type Brewery Name: Moderation
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($3 delivery fee and 10% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

For community deliveries, we par bake the pizzas so you can finish them in your oven at home. This way, you are able to enjoy the pizza fresh out of the oven. It’s easy to cook; pre-heat your oven to 450º F and place the pizza on rack for 5 minutes or until cheese starts to bubble. If you do not have an oven, or prefer that we fully cook your pizza, just add it to the cooking instructions or email benc@ottoportland.com.

This delivery model has worked great in other communities. Due to the limited delivery services currently available, we want to serve as many communities as we are able.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. We look forward to serving the Brunswick area!

June brings a summer salad, a new ‘beyond meat’ special, two-cheese garlic bread, and ‘double dough’

As summer weather rolls in, and towns begin to relax social distancing regulations, we’re rolling out several new options that we’re excited about. While our dining rooms are not yet open, each of the below items are perfect for pickup and delivery (don’t forget about our mobile pickup and touchless delivery options).

Double Dough:
We built OTTO on our thin, crispy crust. We make our dough ourselves daily, from scratch, using our original recipe. And, although we’re known for our chef-driven flavor combinations, many live and die by our crust. We won’t fix what isn’t broke, but we have been experimenting with a thick crust option for a while now, and we’re excited to announce that our Double Dough option is now available (for large pizzas only) at any OTTO location.

Thin crust will always be our first love, but we think you’re really gonna love this doughy, thick, but airy option too. The same OTTO crust you know and love, but double the dough!

Taco-Seasoned Beyond Meat w/ Pico De Gallo & Cheddar:
Our June special is custom made for warm weather. This beauty features taco-seasoned Beyond Meat, pico de gallo, with tomato, onion, jalapeño and cilantro, topped off with cheddar cheese.
This pie can be made vegan with a substitution of Violife mozzarella shred.

And, don’t forget — throughout 2020, $1 from each Monthly Special pizza will be donated to local programs working to end child food insecurity in the region: Cooking Matters in MA, and Feed Kids in ME.

Two-Cheese Garlic Bread Sticks
Our house-made dough glazed with garlic butter and lightly topped with mozzarella and asiago, baked to perfection, and sliced into twelve breadsticks, OTTO’s Two-Cheese Garlic Bread Sticks are perfect as an appetizer or snack, or kid-friendly option. Each order comes with pomodoro dipping sauce. House-made ranch or blue cheese options are also available. Perfect for on-the-go, takeout, or delivery.

Summer Seasonal Salad:
We think you’re gonna love our summer seasonal salad, featuring Buffalo-Roasted Garbanzo Beans, Romaine, Celery, Tomato & Red Onion with Blue Cheese Crumbles and Creamy Dill Dressing.
Featuring a mix of light, crisp, classic summer tastes, a pinch of buffalo sass, topped with creamy, cool and delightful dill, this one hits the spot.

All of these summer additions are available now at all OTTO locations. Order today on the OTTO app, or at ottoportland.com. We look forward to serving you!

Helping OTTO Feed Frontline Workers

When a customer called Penguin Pizza in Boston and ordered pizzas to be delivered to frontline healthcare workers at a nearby hospital, it sparked an idea – we can support local businesses and feed critical frontline workers through one initiative.

Feeding the Frontline is a donation-based framework that supports both restaurants and frontline workers during the COVID-19 crisis. Through purchasing gift cards or meals from participating businesses, those working tirelessly on the frontline are provided with nourishment to help fuel them through their shifts.

On April 4th, we launched a Feeding the Frontline campaign at OTTO. Here’s how it works:

  • Customers can support by contributing at ottoportland.com/shop
  • Our team reaches out to various frontline facilities that are currently accepting donations within our communities
  • Using the contributions from our website, we create orders to fit the specific needs of each facility
  • Deliveries and pickups are coordinated by our team, with the safety of all parties involved as our top priority
  • Contributors receive an email after their donation has been put to work
Resident physicians enjoying one of our first Feed the Frontline orders at BIDMC

We’ve had an extremely positive response from our community, and are happy to say we’ve already fulfilled several orders. The healthcare workers and first responders who have received orders could not be more appreciative.

We cannot thank our contributors enough for helping us make this possible, and promise to continue working hard to feed the frontline workers in our communities.

To contribute, please go to our website or feel free to reach out to us at contactus@ottoportland.com.

Frequently Asked Questions: ‘Touchless Delivery’ and ‘Mobile Pickup’

As the COVID-19 crisis has rapidly changed how we all live day-to-day, restaurants across the globe have rapidly responded by providing customers with new ways to order food in a time of ‘social distancing.’

To help our customers navigate these new ordering options, we have answered some common questions below. Have a question that isn’t answered? Ask us in the comments section!


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.

Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.

Please note: Mobile Pickup orders must be paid in advance.

Order online at ottoportland.com.


Now offering touchless delivery & new pickup options

As we all continue to adapt to life during the COVID-19 crisis, we at OTTO are committed to serving our customers in the safest ways possible — abiding by CDC guidelines and following the advice of local, state, and federal authorities. 

In addition to the precautionary steps taken last week to keep staff and customers safe and healthy, we have implemented the following to make it easier to get your OTTO in this time of social distancing:

  • Touchless Delivery:
    • Place your order, pay, tip, and receive your food — no contact! — when you place your order on ottoportland.com, via the OTTO app, or by phone.
  • Mobile Pickup:
    • Order ahead, grab your order, and go!  Skip the wait. 
  • Delivery Fees Waived 
    • No delivery fees on orders made through ottoportland.com, the OTTO app, or via phone through April 6
  • Double Rewards Points on every purchase through April 6.

[Please scroll down for an FAQ about the two new order options.]

We are also partnering with 3rd party delivery services (UberEats, GrubHub, DoorDash) to support our non-delivery units.  (3rd party fees may apply)

Please note that our dining rooms will be temporarily closed starting Tuesday, Mar. 17, but all units remain open to support counter service and pickup options.

We look forward to providing you with safe and nourishing dining options during this challenging time.

Be well!

— OTTO

FAQ: New Order Options


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.
Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.
Please note: Mobile Pickup orders must be paid in advance.