Category Archives: Portland

Give the gift of OTTO, receive free store credit and be entered to win our Portland Explorer Sweepstakes!

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This holiday season, give the gift that gives back! Earn $10 in free store credit for every $50 spent on OTTO Gift Cards! 

When you purchase a $50 or $100 OTTO Gift Card, you will be automatically entered in our Portland Explorer Sweepstakes! 

THE PROMOTION:
Between November 24, 2023 and January 4, 2024, you can take advantage of this special offer:

  • Buy a $50 gift card and receive $10 in bonus credit* and a chance to win!
  • Buy a $100 gift card and receive $20 in bonus credit* and a chance to win!

This offer is available in-store and online.

WHAT IS “BONUS CREDIT?”
*Bonus credit is store credit that can be used on a future OTTO purchase. When purchasing a $50 or $100 gift card, Bonus Credit will be dispensed as a card (or e-card when purchasing online) featuring a card number and PIN.  Bonus credit may be redeemed between 1/1/24 and 2/29/24 on purchases made in-store at OTTO or via order.ottoportland.com.  Bonus credit is not valid when ordering through third party services, i.e. DoorDash.

Bonus credit is dispensed in a few different ways, depending on method of purchase: 

In-Store Purchases: 
Bonus credit will be dispensed at time of purchase in the form of a physical Bonus Card. Bonus credit may be redeemed at OTTO in-store, online, or via phone order.  Bonus credit is valid from 1/1/24-2/29/24. 

Online Purchases:
Physical Gift Card Purchases: Bonus credit will be dispensed to purchaser via email within 24 hours of purchase. 
E-Gift Purchases: Bonus credit will be dispensed via email at the time of purchase. (Expect two emails — one for the gift card, one for the bonus credit.)

HOW DO I REDEEM MY “BONUS CREDIT?”
Digital Orders on order.ottoportland.com: After adding items to your cart, and proceeding to the payment screen, you will see a Payment Info section that can be toggled between ‘Credit Card’ and ‘Gift Card.’ Toggle to ‘Gift Card’ and enter the card number and PIN associated with your Bonus Credit, and the credit will be applied to the order.

In-store or phone orders: Simply let our staff know that you have Bonus Credit to put towards your order and provide them with the card number and PIN associated with your Bonus Credit, and they will apply the credit to your order.

PORTLAND EXPLORER SWEEPSTAKES
We’re giving away a box full of Portland, Maine!

We’ve assembled a prize pack of amazing Portland experiences, gift cards, and swag — donated by some of our favorite Portland businesses! One lucky winner will receive enough goodies to stay fed, entertained, and happy in Portland, ME for more than a few days. And 50 more will win free OTTO swag!

GRAND PRIZE: One lucky winner will receive a prize pack containing gift cards, swag, and experiences from some of our favorite Portland businesses, including The State Theatre, The Holy Donut, Allagash, Bissell Brothers, Maine Craft Distilling, Hi-Fi Donuts, Bayside Bowl, OTTO (of course), and more!

RUNNERS UP: 50 runners-up will receive $30 off swag from our new online merch store!

HOW TO ENTER THE SWEEPSTAKES:
Purchases of $50 or more on OTTO gift cards will automatically enter the purchaser in the sweepstakes. 
No purchase is required to enter. To enter without making a purchase, entrants must visit https://mailchi.mp/ottoportland/sweepstakes during the Sweepstakes Period and complete the Online Sweepstakes entry form. 

For full details, including rules and restrictions, click here.

HOW WILL I KNOW IF I WON?
Winners will be notified by the provided email address on or after 1/5/24.

I HAVE QUESTIONS
Contact OTTO Customer Care here. We’ll get you sorted.


Get Your Pizza Faster with the New and Improved OTTO App

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If you already use the OTTO App, you’ve probably noticed things look a bit different lately. If you’ve never used it before – you’re in luck. We’ve improved our app for an all around better customer experience so you can get your favorite pizzas faster and easier than ever.

  • Easier and faster ordering! Select your go-to OTTO location and it will be saved as “My Store”. Re-order your favorites by using your order history for quick and easy ordering.
  • Track your order using our improved order tracking.
  • Join OTTO rewards! Already a member? You can check your points status and redeem earned coupons directly through the app.
  • Buy and send gift cards, or store an existing gift card to use on your next order.
  • On the road? Find the OTTO nearest you using our store locator.

Watch the short video below to see our new app in action.

2020: A Year of Giving Back

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There’s really no other way to put it; 2020 has been a trying year for all — a year of uncertainty, social upheaval, and unprecedented change in how we live our daily lives. Our friends, families and communities have all been affected in some way. While we could go on and on about the challenges of this year, we’d like to reflect on a few of the positives.

Giving back has always been a part of the OTTO culture. In the past, we’ve donated to countless organizations in our communities through fundraisers, in-kind donations, and of course, pizza. The nature of this year forced us to restructure our entire giving program. With schools closed for much of the year and fundraisers canceled due to gathering restrictions, we had to rethink our entire Good Food, Good Cause initiative.

Of course, we had no plans to stop giving back to our communities. More than ever, our communities needed our help. Fortunately, we were able to partner with two amazing organizations in Maine and Massachusetts that directly align with our mission – to end child hunger and provide better access to food in the communities we do business in, and beyond. Starting in March of 2020, we began donating $1 from every monthly special pie sold to these organizations.

In Massachusetts, we partnered with Cooking Matters MA – an organization which helps connect families with affordable and nutritious meal options. “Cooking Matters is helping end childhood hunger by inspiring families to make healthy, affordable food choices. [Their] programs teach parents and caregivers with limited food budgets to shop for and cook healthy meals.” $1 of each monthly special pie sold from our Massachusetts locations goes to Cooking Matters MA. This year, we have donated over $7,000 directly to the organization.

In Maine, we’re working with Full Plates Full Potential as one of their FEED Kids partners. Full Plates, Full Potential is an organization dedicated to ending child hunger in Maine. “[Their] work focuses on increasing participation in school breakfast, after school meals, and summer meal programs.” We’ve donated $1 of each monthly special sold from our Maine locations to Full Plates Full Potential since March. This has allowed us to donate over $8,000 directly to the organization.

Another group that’s been severely strained by this pandemic is healthcare workers. They have gone through extraordinary efforts to heal and protect their patients and our communities, working tirelessly around the clock dealing with scenarios that many of us cannot imagine. In April, we decided to get on board with an initiative called Feeding the Frontline – a donation-based framework that supports both restaurants and frontline workers during the COVID-19 crisis. Through purchasing gift cards or meals from participating businesses, those working on the frontlines are provided with nourishment to help fuel them through their shifts.

We had no idea what to expect at the start, but we quickly learned that our customers enthusiastically wanted to be a part of this effort. To date, we’ve received over $40,000 in customer contributions that we’ve turned into countless orders, feeding thousands of healthcare workers and first responders. We are both amazed and extremely humbled by the support we’ve received, and can tell you first hand how appreciative our healthcare heroes have been to benefit from this program. Below are a few of the facilities we’ve made deliveries to as a part of this initiative:

  • Maine Medical Center
  • Beth Israel Deaconess Medical Center
  • Boston Children’s Hospital
  • Massachusetts General Hospital
  • South Portland Fire Department – First Responders
  • Tufts Medical Center
  • Maine General Hospital
  • Lynnfield Fire Department – First Responders
  • Anna Jacques Hospital
  • Boston Medical Center
  • Beverly Hospital
  • Melrose Wakefield Hospital
  • Franciscan Hospital – Brighton
  • Maine’s Midcoast Hospital
  • Mount Auburn Hospital
  • Emerson Hospital
  • Lahey Hospital & Medical Center

With all of that said, we have to give a big shout out to our customers. The programs and initiatives above would not be possible without your support. While many of us have spent much of the year in relative isolation, the power of community has never been more evident. As we reflect on this difficult year, we are incredibly thankful for our staff, our customers, our partners and our communities. We wish each of you a healthy and happy holiday season, and look forward to seeing your smiling faces in the new year.

Vote for a chance to win!

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Fall is almost officially here, which means Election Day is right around the corner. Here at OTTO, we believe in the importance of exercising your civic duty and voting in local, state, and national elections. To get you in the voting spirit, we’re giving you the opportunity to vote for your OTTO favorites and a chance to win free pizza…a lot of free pizza.

Throughout the next six weeks, let us know your vote in a ton of OTTO match-ups and enter to win a $250 OTTO gift card! Think, Cheese vs. Pepperoni, gluten-free pizza vs. vegan pizza, and dollops of sauce vs. old school sauce. Like and/or comment on our Instagram posts and cast your votes in our Stories and be entered to win the $250 OTTO gift card.

HOW TO ENTER: ⠀

  • Follow us here on Instagram⠀
  • Like, comment, or vote in our posts and stories through November 3rd
  • Tag a friend in the comments on our posts

Giveaway ends Tuesday, November 3rd at 11:59 PM and the winner will be announced on Wednesday, November 4th.

While voting on your OTTO favorites is fun, we encourage everyone, whole is able, to get out (or stay in) and vote this year. Visit vote.org for more information on voting in your state.

Community Delivery: Casco Bay Islands

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We’re continuing to offer our weekly community delivery to the Casco Bay Islands! Simply click on your location for instructions on how to order OTTO for community delivery. Our current weekly schedule includes:

Due to the limited delivery services currently available, we want to serve as many communities as we are able. Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program

Chebeague Island

Wednesday also means our first island delivery of the week! Order online before 1PM on Wednesday using the order link below and meet us dockside (16 Stone Wharf Rd, Chebeague Island, ME 04107) between 4:15 – 4:40 PM to pick up your order.

To place your pizza order, click here and follow the below instructions. Please note: Orders must be placed by 12PM on Wednesday for community delivery.

  • Click ‘Delivery’
  • Enter date (Wednesday), time: 4:15 PM
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Community Delivery
  • Enter Street: 16 Stone Wharf Rd, Chebeague Island, ME 04107 (this is the only that will work, please do not enter your own address).
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($3 delivery fee and 10% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

All pizzas will be delivered partially baked to be finished in the oven at your home. They’re easy to finish! Pre-heat your oven to 450 and place the pizza directly on the middle rack for 3-5 minutes until the cheese starts to bubble. If you prefer your pizza to be delivered fully cooked, just add it to the notes/instructions or email me after you entered the order. 

Diamond Cove

Diamond Cove is our first of three island stops on Fridays. Order online before 1PM on Fridays using the order link below and meet us dockside (1 Diamond Ave, Portland, ME, 04109) at 4:30 PM to pick up your order. Please note: due to the boat schedule, the pickup window is 4:30 PM to 4:45 PM, so please plan accordingly.

To place your pizza order, click here and follow the below instructions. Please note: Orders must be placed by 1PM on Fridays for community delivery.

  • Click ‘Delivery’
  • Enter date (Friday), time: 4:30 PM
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Community Delivery
  • Enter Street: 1 Diamond Ave, Portland, ME, 04109 (this is the only that will work, please do not enter your own address).
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($5 delivery fee and 15% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

All pizzas will be delivered partially baked to be finished in the oven at your home. They’re easy to finish! Pre-heat your oven to 450 and place the pizza directly on the middle rack for 3-5 minutes until the cheese starts to bubble. If you prefer your pizza to be delivered fully cooked, just add it to the notes/instructions or email me after you entered the order. 

Long Island

Our second island stop on Fridays is at Long Island. Order online before 1PM on Fridays using the order link below and meet us dockside (104 Wharf St, Long Island, ME, 04050) at 5:00 PM to pick up your order. Please note: due to the boat schedule, the pickup window is 5:00 PM to 5:10 PM, so please plan accordingly.

To place your pizza order, click here and follow the below instructions. Please note: Orders must be placed by 1PM on Friday for community delivery.

  • Click ‘Delivery’
  • Enter date (Friday), time: 5:00 PM
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Community Delivery
  • Enter Street: 104 Wharf St, Long Island, ME, 04050 (this is the only that will work, please do not enter your own address).
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($5 delivery fee and 15% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

All pizzas will be delivered partially baked to be finished in the oven at your home. They’re easy to finish! Pre-heat your oven to 450 and place the pizza directly on the middle rack for 3-5 minutes until the cheese starts to bubble. If you prefer your pizza to be delivered fully cooked, just add it to the notes/instructions or email me after you entered the order. 

Peaks Island

Meet us at the top of Welch Street, by the kiosk (1 Welch St, Peaks Island, ME, 04108) to pick up your order between 5:30 and 6PM. To place your pizza order, click here and follow the below instructions. Please note: Orders must be placed by 1PM on Friday for community delivery.

  • Click ‘Delivery’
  • Enter date (Friday), time: 5:30 PM
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Community Delivery
  • Enter Street: 1 Welch St, Peaks Island, ME, 04108 (this is the only address that will work, please do not enter your own address).
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($5 delivery fee and 18% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

All pizzas will be delivered partially baked to be finished in the oven at your home. They’re easy to finish! Pre-heat your oven to 450 and place the pizza directly on the middle rack for 3-5 minutes until the cheese starts to bubble. If you prefer your pizza to be delivered fully cooked, just add it to the notes/instructions or email me after you entered the order. 

Back-To-School OTTO Gift Card Giveaway

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Whether you’re learning from home or headed back into the classroom, back-to-school is probably looking a little different this year. We’re here to help make that transition easier. We’re kicking off the fall with a Back-To-School OTTO Quiz & Gift Card Giveaway!

Anyone who participates on Instagram will be entered to win a $100 OTTO gift card. Here’s how to enter:

  1. Follow OTTOPORTLAND on Instagram (if you already follow us, skip to step 2!)
  2. Answer any of the quiz questions in our stories or posts
  3. Tag a friend in the comments

The more questions you answer (and it’s okay if you answer incorrectly), the higher your chance of winning the gift card. Plus, learn a few fun OTTO facts along the way! The winner will be annouced on 9/17/2020.

Community delivery comes to Lewiston-Auburn

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We have officially launched our weekly community delivery program in Lewiston-Auburn! We’re partnered with Side By Each Brewing Co. so you can grab beer and pizza all in one stop.

Each Tuesday, you can order OTTO pizza through the ordering link below for onsite pickup at Side By Each Brewing. Pizza pickup will take place on Tuesday evenings from 5:15 pm to 6:00 pm. Be sure to order your favorite Side By Each beer to pair with the pizza. (NOTE: you need to order pizza and beer separately – beer must be ordered from brewery and pizza must be ordered from OTTO). We’ll be set up in the Side By Each parking lot; just come up to the table, give us your name and your order will be waiting for you!

If you’d like to order your beer ahead of time, click here to place your Side By Each order.

To place your pizza order, click here and follow the below instructions. Please note: Orders must be placed by 1PM on Tuesday for community delivery.

  • Click Delivery
  • Enter date (Tuesday), time: 5:15 pm
  • Click START!
  • Select your dinner options from the menu: pizzas, salads, appetizer meatballs, dessert & wine
  • Once you added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Brewery
  • Enter Street: 1110 Minot Ave, Auburn, ME 04210 (We’ll be doing the pickup out in the Side By Each parking lot).
  • Enter brewery name: Side By Each
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary (a $3 delivery fee and 10% gratuity/tip is automatically included on all orders)
  • Click: CONTINUE
  • And finalize your payment with your credit card information
  • PLACE ORDER

All pizzas will be delivered partially baked to be finished in the oven at your home. They’re easy to finish! Pre-heat your oven to 450 and place the pizza directly on the middle rack for 3-5 minutes until the cheese starts to bubble. If you prefer your pizza to be delivered fully cooked, just add it to the notes/instructions or email me after you entered the order. 

If you have any questions feel free to call our catering manager, Erik Mass at 917-435-8812.

We look forward to serving the Lewiston-Auburn area!

UPDATE: Brunswick Community Delivery with Moderation Brewing

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With the increased demand of our community delivery service in Brunswick, we’ve had to change the OTTO location where the orders are made. Please find the updated order instructions below.

The order time, pickup time and pickup location remain the same – order online before 1PM on Wednesday, and meet us between 5:30 PM – 6:00 PM at 103 Maine Street, Brunswick, ME 04011. You can order pizza directly through OTTO’s order site (link below) for pickup on Wednesday evenings from 5:30 pm to 6:30 pm. Then order your favorite Moderation brew to pair with the pizza. (NOTE: beer orders must be placed separately– link below. You can also grab beer during pickup if you forget to order ahead of time.) You can find our pickup station behind the brewery on the Bank Street lot side.

OTTO Pizza online ordering site: https://otto-readstreet.foodtecsolutions.com/ordering/home

Moderation Brewing online ordering site:https://moderationbrewing.square.site/

  • Click ‘Delivery’
  • Enter date (Wednesday 7/22), time: 5:30 pm
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizers, meatballs, dessert & wine
  • Once you have added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Brewery
  • Enter Street: 103 Maine Street, Brunswick, ME 04011 (We’ll be doing the pickup out back behind the brewery on the Bank Street lot side).
  • Type Brewery Name: Moderation
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary ($3 delivery fee and 10% gratuity is automatically included on all orders)
  • Click: CONTINUE
  • Finalize your payment with your credit card information (only pre-paid orders will be delivered).
  • PLACE ORDER

For community deliveries, we par bake the pizzas so you can finish them in your oven at home. This way, you are able to enjoy the pizza fresh out of the oven. It’s easy to cook; pre-heat your oven to 450º F and place the pizza on rack for 5 minutes or until cheese starts to bubble. If you do not have an oven, or prefer that we fully cook your pizza, just add it to the cooking instructions or email benc@ottoportland.com.

This delivery model has worked great in other communities. Due to the limited delivery services currently available, we want to serve as many communities as we are able.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. We look forward to serving the Brunswick area!

COVID-19: What we are doing to keep our customers & employees safe

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The safety of our customers and employees is of the utmost importance to us. As we begin to reopen our shops for dine-in and outdoor patio seating, we’re taking some additional steps to keep everyone safe and healthy. In addition to being in compliance with local and state mandates, we are also taking the following safety measures:

  • All customer touch points [doors, handles, counters, fountain machines, napkin dispensers, condiment holders, etc] are sanitized every 30 minutes.
  • One dedicated employee is in charge of sanitizing tables and chairs after each use.
  • Employees will receive temperature checks at the beginning of each shift.
  • Employees will continue to wear gloves and masks.
  • All tables are spaced 6 feet apart. Where that is not possible, we will stager seating so guests are able to maintain social distancing while dining with us.
  • No customers waiting in the dining room. If the room is at capacity, customers must wait outside.
  • Our mobile pickup and contactless delivery options will continue to be available.
Scan the QR code to view our menu.

Furthermore, we will have a QR code on every table that will direct guests to our menu. Simply scan the QR code with the camera on your phone, and our menu will pop up. We will also offer single use menus for those who prefer physical menus.

If you have any questions, comments or concerns, please reach out to us at contactus@ottoportland.com.

Update: Feeding the Frontline Workers

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We cannot thank our customers, communities and folks who have supported this initiative enough. This campaign has been a great demonstration on how communities hold each other up and work together during uncertain times.

Through the support of our OTTO community, we’ve provided:

  • Meals to over 50 frontline facilities
  • Thousands of pizzas delivered
  • Over $40,000 in food and beverages
  • Nourishment for hundreds of frontline workers including hospital employees, community health center employees, first responders, and homeless/teen center staff to name a few

If you’re interested in supporting our Feeding the Frontline campaign, click here to contribute. We’ve also added a contribution option to our online ordering pages. You can now order a meal and contribute to Feed the Frontline in the same transaction!

Please note: From time to time, we run into a situation where a hospital or healthcare facility is unable to accept a donation. In those circumstances, we direct food donations to other facilities being impacted by COVID-19, such as homeless shelters and food banks.