2020: A Year of Giving Back


There’s really no other way to put it; 2020 has been a trying year for all — a year of uncertainty, social upheaval, and unprecedented change in how we live our daily lives. Our friends, families and communities have all been affected in some way. While we could go on and on about the challenges of this year, we’d like to reflect on a few of the positives.

Giving back has always been a part of the OTTO culture. In the past, we’ve donated to countless organizations in our communities through fundraisers, in-kind donations, and of course, pizza. The nature of this year forced us to restructure our entire giving program. With schools closed for much of the year and fundraisers canceled due to gathering restrictions, we had to rethink our entire Good Food, Good Cause initiative.

Of course, we had no plans to stop giving back to our communities. More than ever, our communities needed our help. Fortunately, we were able to partner with two amazing organizations in Maine and Massachusetts that directly align with our mission – to end child hunger and provide better access to food in the communities we do business in, and beyond. Starting in March of 2020, we began donating $1 from every monthly special pie sold to these organizations.

In Massachusetts, we partnered with Cooking Matters MA – an organization which helps connect families with affordable and nutritious meal options. “Cooking Matters is helping end childhood hunger by inspiring families to make healthy, affordable food choices. [Their] programs teach parents and caregivers with limited food budgets to shop for and cook healthy meals.” $1 of each monthly special pie sold from our Massachusetts locations goes to Cooking Matters MA. This year, we have donated over $7,000 directly to the organization.

In Maine, we’re working with Full Plates Full Potential as one of their FEED Kids partners. Full Plates, Full Potential is an organization dedicated to ending child hunger in Maine. “[Their] work focuses on increasing participation in school breakfast, after school meals, and summer meal programs.” We’ve donated $1 of each monthly special sold from our Maine locations to Full Plates Full Potential since March. This has allowed us to donate over $8,000 directly to the organization.

Another group that’s been severely strained by this pandemic is healthcare workers. They have gone through extraordinary efforts to heal and protect their patients and our communities, working tirelessly around the clock dealing with scenarios that many of us cannot imagine. In April, we decided to get on board with an initiative called Feeding the Frontline – a donation-based framework that supports both restaurants and frontline workers during the COVID-19 crisis. Through purchasing gift cards or meals from participating businesses, those working on the frontlines are provided with nourishment to help fuel them through their shifts.

We had no idea what to expect at the start, but we quickly learned that our customers enthusiastically wanted to be a part of this effort. To date, we’ve received over $40,000 in customer contributions that we’ve turned into countless orders, feeding thousands of healthcare workers and first responders. We are both amazed and extremely humbled by the support we’ve received, and can tell you first hand how appreciative our healthcare heroes have been to benefit from this program. Below are a few of the facilities we’ve made deliveries to as a part of this initiative:

  • Maine Medical Center
  • Beth Israel Deaconess Medical Center
  • Boston Children’s Hospital
  • Massachusetts General Hospital
  • South Portland Fire Department – First Responders
  • Tufts Medical Center
  • Maine General Hospital
  • Lynnfield Fire Department – First Responders
  • Anna Jacques Hospital
  • Boston Medical Center
  • Beverly Hospital
  • Melrose Wakefield Hospital
  • Franciscan Hospital – Brighton
  • Maine’s Midcoast Hospital
  • Mount Auburn Hospital
  • Emerson Hospital
  • Lahey Hospital & Medical Center

With all of that said, we have to give a big shout out to our customers. The programs and initiatives above would not be possible without your support. While many of us have spent much of the year in relative isolation, the power of community has never been more evident. As we reflect on this difficult year, we are incredibly thankful for our staff, our customers, our partners and our communities. We wish each of you a healthy and happy holiday season, and look forward to seeing your smiling faces in the new year.

Who wants a GOLDEN TICKET for $100 worth of pizza?

We will be giving away six $100 golden tickets over the next two weeks to randomly selected customers who order using our new mobile pickup option at select OTTO locations! It’s simple. Select mobile pickup when ordering online or let our staff know over the phone that you would like to do a mobile pickup order.

If you find a golden ticket with your order, you will be required to follow these three steps to redeem your $100 gift card:

  1. Email contactus@ottoportland.com
  2. Provide you name, order number, or receipt
  3. Let us know the unique code on the back of your ticket to claim your $100 gift card.

What is mobile pickup, you may ask? Mobile pickup is a new ordering option that allows you to pay ahead online or by phone and then pick up your order at a mobile pickup station in each of our shops. It’s quick, easy and contactless. If you have any questions about mobile pickup or the golden ticket contest, please email contactus@ottoportland.com

OTTO GOLDEN TICKET CONTEST RULES & REGULATIONS

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: This Campaign is open to those who place Mobile Pickup orders directly from OTTO via ottoportland.com, the OTTO mobile app, or phone orders made directly with OTTO (3rd party orders not eligible, i.e. GrubHub, Doordash, etc.) between 11/9/20 and 11/22/20, inclusive. The Campaign is open to legal residents of the US and is void where prohibited by law. Employees of OTTO, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

A participant may enter without placing a mobile order at OTTO by sending an email to contactus@ottoportland.com with subject heading “Golden Ticket Entry” Each ‘without purchase’ entry via email will count as one entry, and will be eligible for random drawings along with entries via Mobile Pickup purchase. 

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of OTTO as final and binding as it relates to the content of this Campaign. 

3. Campaign Period: Entries in the form of Mobile Pickup orders will be accepted online and over the phone starting on 11/9/20 at 10am and ending 11/22/20 at 11:59pm. 

4. How to Enter: Customers will be automatically entered by placing a Mobile Pickup order directly through OTTO. Each order placed will be treated as a new and eligible entry. 

5. Prizes: The Winner(s) of the Campaign (the “Winner”) will receive a $100 OTTO gift card, which can be redeemed at any participating OTTO location in Maine and Massachusetts. No cash or other prize substitution shall be permitted except at OTTO’s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. 

6. Odds: The odds of winning depend on the number of eligible Mobile Pickup Orders received.

7. Winner Selection and Notification: Winners will be selected by random drawings under the supervision of OTTO. It is the Winner’s responsibility to contact OTTO at contactus@ottoportland.com within thirty (30) days following selection of Winner. OTTO shall have no liability for Winner’s failure to receive correspondence due to spam, junk e-mail, or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner does not contact OTTO, or if Winner cannot be contacted, is ineligible, fails to claim the prize within 30 days from the time the “Golden Ticket” was awarded, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT OTTO’s SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Terms & Conditions: OTTO reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond OTTO’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, OTTO may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by OTTO. OTTO reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms & Conditions. 

9. Limitation of Liability: By entering, You agree to release and hold harmless OTTO and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS Campaign IS GOVERNED BY THE LAWS OF THE USA, MAINE, AND MASSACHUSETTS WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in MAINE having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the OTTO’s website and mobile app. To read the Privacy Policy, click here.

Vote for a chance to win!

Fall is almost officially here, which means Election Day is right around the corner. Here at OTTO, we believe in the importance of exercising your civic duty and voting in local, state, and national elections. To get you in the voting spirit, we’re giving you the opportunity to vote for your OTTO favorites and a chance to win free pizza…a lot of free pizza.

Throughout the next six weeks, let us know your vote in a ton of OTTO match-ups and enter to win a $250 OTTO gift card! Think, Cheese vs. Pepperoni, gluten-free pizza vs. vegan pizza, and dollops of sauce vs. old school sauce. Like and/or comment on our Instagram posts and cast your votes in our Stories and be entered to win the $250 OTTO gift card.

HOW TO ENTER: ⠀

  • Follow us here on Instagram
  • Like, comment, or vote in our posts and stories through November 3rd
  • Tag a friend in the comments on our posts

Giveaway ends Tuesday, November 3rd at 11:59 PM and the winner will be announced on Wednesday, November 4th.

While voting on your OTTO favorites is fun, we encourage everyone, whole is able, to get out (or stay in) and vote this year. Visit vote.org for more information on voting in your state.

Back-To-School OTTO Gift Card Giveaway

Whether you’re learning from home or headed back into the classroom, back-to-school is probably looking a little different this year. We’re here to help make that transition easier. We’re kicking off the fall with a Back-To-School OTTO Quiz & Gift Card Giveaway!

Anyone who participates on Instagram will be entered to win a $100 OTTO gift card. Here’s how to enter:

  1. Follow OTTOPORTLAND on Instagram (if you already follow us, skip to step 2!)
  2. Answer any of the quiz questions in our stories or posts
  3. Tag a friend in the comments

The more questions you answer (and it’s okay if you answer incorrectly), the higher your chance of winning the gift card. Plus, learn a few fun OTTO facts along the way! The winner will be annouced on 9/17/2020.

COVID-19: What we are doing to keep our customers & employees safe

The safety of our customers and employees is of the utmost importance to us. As we begin to reopen our shops for dine-in and outdoor patio seating, we’re taking some additional steps to keep everyone safe and healthy. In addition to being in compliance with local and state mandates, we are also taking the following safety measures:

  • All customer touch points [doors, handles, counters, fountain machines, napkin dispensers, condiment holders, etc] are sanitized every 30 minutes.
  • One dedicated employee is in charge of sanitizing tables and chairs after each use.
  • Employees will receive temperature checks at the beginning of each shift.
  • Employees will continue to wear gloves and masks.
  • All tables are spaced 6 feet apart. Where that is not possible, we will stager seating so guests are able to maintain social distancing while dining with us.
  • No customers waiting in the dining room. If the room is at capacity, customers must wait outside.
  • Our mobile pickup and contactless delivery options will continue to be available.
Scan the QR code to view our menu.

Furthermore, we will have a QR code on every table that will direct guests to our menu. Simply scan the QR code with the camera on your phone, and our menu will pop up. We will also offer single use menus for those who prefer physical menus.

If you have any questions, comments or concerns, please reach out to us at contactus@ottoportland.com.

Update: Feeding the Frontline Workers

We cannot thank our customers, communities and folks who have supported this initiative enough. This campaign has been a great demonstration on how communities hold each other up and work together during uncertain times.

Through the support of our OTTO community, we’ve provided:

  • Meals to over 50 frontline facilities
  • Thousands of pizzas delivered
  • Over $40,000 in food and beverages
  • Nourishment for hundreds of frontline workers including hospital employees, community health center employees, first responders, and homeless/teen center staff to name a few

If you’re interested in supporting our Feeding the Frontline campaign, click here to contribute. We’ve also added a contribution option to our online ordering pages. You can now order a meal and contribute to Feed the Frontline in the same transaction!

Please note: From time to time, we run into a situation where a hospital or healthcare facility is unable to accept a donation. In those circumstances, we direct food donations to other facilities being impacted by COVID-19, such as homeless shelters and food banks.

Weekly Community Delivery

We are now offering weekly community delivery in towns beyond our normal delivery radiuses. Our current schedule includes:

  • Chebeague Island, ME – Wednesday
  • Gorham, ME – Wednesday
  • Windham, ME – Thursday
  • Peaks Island, ME – Friday

If there’s an interest from 10 or more families in your neighborhood, we will coordinate a weekly delivery to bring our pizzas, salads, beer & wine, and more to a designated pick-up location. Our pizzas can be delivered fully cooked or par-baked to be finished in your oven at home. Prepay ahead of time to limit contact upon delivery and enjoy your pizza at home.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. If you live in one of the four towns listed above, and are interested in ordering, please email benc@ottoportland.com for details.

OTTO South Boston opens Monday, March 2nd

OTTO’s new South Boston location will have its grand opening on Monday, March 2nd.  

Located at 416 W Broadway in the vibrant South Boston neighborhood, this brand new location will be the first OTTO to feature a “mobile pickup” option, allowing customers to order any menu item (including single slices, whole pies, salads, apps, desserts, and beverages) and skip the wait entirely.  

Nestled just behind Caffe Nero and across from Lincoln Tavern and Restaurant, this location will provide South Bostonians quick and convenient access to the “Best Pizza by the Slice” (Yankee Magazine) and one of “The Greatest Pizzas in the USA” (Food Network).

In addition to takeout service, OTTO Southie will feature a slice counter, indoor seating, and catering services. OTTO looks forward to becoming a part of the growing, vibrant South Boston neighborhood, and working with local community organizations as part of our ongoing ‘Good Food, Good Causes’ fundraising program. 

OTTO Southie is OTTO’s eighth outpost in Massachusetts (coming on the heels of OTTO’s first airport location, at Boston Logan International), and 15th location overall. 

Open Sunday through Thursday from 11am-12am and Friday-Saturday from 11am-1am.  Entrance is on F Street, directly behind Caffe Nero, and across the street from Loco Taqueria and Oyster Bar. 

OTTO wins ‘Best Pizza – Gourmet’ in Boston A-List Awards

VotingPlatformLogoWe were thrilled and humbled to learn today that OTTO was voted ‘Best Pizza’ in the ‘Gourmet’ category of the 2017 Boston A-List Awards, presented by WGBH. In addition to this honor, we placed third in the ‘Best Pizza – Slices’ category.

As an independent pizzeria born in Portland, ME just eight years ago, it means a lot to feel the Boston love. It’s been a short 6 years since we opened our shop in Harvard Square (our Coolidge Corner and BU locations opened within the next 12-18 months), and we are have enjoyed every minute of it. The people who make up these vibrant and engaged communities inspire us every single day.

With half of our shops, and half of our employees, rooted in Massachusetts, it truly is our other home. We love these communities, and we are so grateful that they seem to like us back.

Thank you, Boston!

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