Brunswick Community Delivery: Now Partnered with Moderation Brewing

We are excited to announce the partnership of OTTO & Moderation Brewing for Wednesday night curbside pizza and beer pickup!

Starting this week (6/24), you can order pizza through OTTO’s order site for pickup on Wednesday evenings from 5:30 pm to 6:30 pm. Then order your favorite Moderation brew to pair with the pizza. (NOTE: beer orders must be placed separately– link below. You can also grab beer during pickup if you forget to order ahead of time.) You can find our pickup station behind the brewery on the Bank Street lot side.

It’s simple – order online before 1PM on Wednesday, and meet us between 5:30 PM – 6:00 PM at 103 Maine Street, Brunswick, ME 04011

 

Moderations Brewing online ordering site:

https://moderationbrewing.square.site/


To place your OTTO pizza order, please follow below instructions and launch the below link or copy it into your browser:

https://otto-576congress.foodtecsolutions.com/ordering/home

 

  • Click Community Delivery
  • Enter date (Wednesday 6/23), time: 5:30 pm
  • Click START!
  • Select your dinner options from the menu: pizzas, combos, salads, appetizer meatballs, dessert & wine – Try our Combos this week and save money!
  • Once you added all selections to your order, click CHECK OUT
  • You can sign in (reward members) or check out as guest
  • Make sure your name and email are filled out
  • Select address type: Community delivery
  • Enter Street: 103 Maine Street, Brunswick, ME 04011 (We’ll be doing the pickup out back behind the brewery on the Bank Street lot side).
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary (the 15% delivery/gratuity is automatically included)
  • Click: CONTINUE
  • And finalize your payment with your credit card information
  • PLACE ORDER

For community deliveries, we par bake the pizzas so you can finish them in your home oven. This way, you are able to enjoy the pizza fresh out of the oven. It’s easy to cook; pre-heat your oven to 450º F and place the pizza on rack for 5 minutes or until cheese starts to bubble. If you do not have an oven, or prefer that we fully cook your pizza, just add it to the cooking instructions or email benc@ottoportland.com.

This delivery model has worked great in other communities. Due to the limited delivery services currently available, we want to serve as many communities as we are able.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. We look forward to serving the Brunswick area!

 

 

 

Re-opening: What we are doing to keep our customers & employees safe

The safety of our customers and employees is of the utmost importance to us. As we begin to reopen our shops for dine-in and outdoor patio seating, we’re taking some additional steps to keep everyone safe and healthy. In addition to being in compliance with local and state mandates, we are also taking the following safety measures:

  • All customer touch points [doors, handles, counters, fountain machines, napkin dispensers, condiment holders, etc] are sanitized every 30 minutes.
  • One dedicated employee is in charge of sanitizing tables and chairs after each use.
  • Employees will receive temperature checks at the beginning of each shift.
  • Employees will continue to wear gloves and masks.
  • All tables are spaced 6 feet apart. Where that is not possible, we will stager seating so guests are able to maintain social distancing while dining with us.
  • No customers waiting in the dining room. If the room is at capacity, customers must wait outside.
  • Our mobile pickup and contactless delivery options will continue to be available.
Scan the QR code to view our menu.

Furthermore, we will have a QR code on every table that will direct guests to our menu. Simply scan the QR code with the camera on your phone, and our menu will pop up. We will also offer single use menus for those who prefer physical menus.

If you have any questions, comments or concerns, please reach out to us at contactus@ottoportland.com.

June brings a summer salad, a new ‘beyond meat’ special, two-cheese garlic bread, and ‘double dough’

As summer weather rolls in, and towns begin to relax social distancing regulations, we’re rolling out several new options that we’re excited about. While our dining rooms are not yet open, each of the below items are perfect for pickup and delivery (don’t forget about our mobile pickup and touchless delivery options).

Double Dough:
We built OTTO on our thin, crispy crust. We make our dough ourselves daily, from scratch, using our original recipe. And, although we’re known for our chef-driven flavor combinations, many live and die by our crust. We won’t fix what isn’t broke, but we have been experimenting with a thick crust option for a while now, and we’re excited to announce that our Double Dough option is now available (for large pizzas only) at any OTTO location.

Thin crust will always be our first love, but we think you’re really gonna love this doughy, thick, but airy option too. The same OTTO crust you know and love, but double the dough!

Taco-Seasoned Beyond Meat w/ Pico De Gallo & Cheddar:
Our June special is custom made for warm weather. This beauty features taco-seasoned Beyond Meat, pico de gallo, with tomato, onion, jalapeño and cilantro, topped off with cheddar cheese.
This pie can be made vegan with a substitution of Violife mozzarella shred.

And, don’t forget — throughout 2020, $1 from each Monthly Special pizza will be donated to local programs working to end child food insecurity in the region: Cooking Matters in MA, and Feed Kids in ME.

Two-Cheese Garlic Bread Sticks
Our house-made dough glazed with garlic butter and lightly topped with mozzarella and asiago, baked to perfection, and sliced into twelve breadsticks, OTTO’s Two-Cheese Garlic Bread Sticks are perfect as an appetizer or snack, or kid-friendly option. Each order comes with pomodoro dipping sauce. House-made ranch or blue cheese options are also available. Perfect for on-the-go, takeout, or delivery.

Summer Seasonal Salad:
We think you’re gonna love our summer seasonal salad, featuring Buffalo-Roasted Garbanzo Beans, Romaine, Celery, Tomato & Red Onion with Blue Cheese Crumbles and Creamy Dill Dressing.
Featuring a mix of light, crisp, classic summer tastes, a pinch of buffalo sass, topped with creamy, cool and delightful dill, this one hits the spot.

All of these summer additions are available now at all OTTO locations. Order today on the OTTO app, or at ottoportland.com. We look forward to serving you!

Windham Community Delivery every Thursday evening

We are happy to announce that Windham, ME has been added to our weekly community delivery program! Beginning Thursday, 5/7 (and every Thursday thereafter), OTTO will be delivering par-baked pizzas, salads, pastas, desserts, beer and wine to 4 Whites Bridge Road in Windham. It’s simple – order online before 1PM on Thursday, and meet us at 5:30 at 4 Whites Bridge Road in Windham to pick up your order!

Here’s how it works:

  • Order online here
  • Click “Community Delivery”
  • Enter date (Thursday), and select 5:30PM for the time
  • Click “START!”
  • Select your dinner options from out menu. Don’t forget – we also deliver beer and wine!
  • Once you added all selections to your order, click CHECK OUT
  • Sign in to your online account and earn rewards OR continue as a guest
  • Make sure your name and email are filled out
  • Select address type: community delivery
  • Enter Street: 4 Whites Bridge Rd. Windham, Maine 04062 PLEASE NOTE: this is the only address that works – if you enter your home address, your order will not be processes.
  • Ignore all the delivery time messages, time and date are already set, just click: CONTINUE TO ORDER DETAILS
  • Double check your order summary (the 15% delivery/gratuity is automatically included)
  • Click: CONTINUE
  • And finalize your payment with your credit card information
  • PLACE ORDER

For community deliveries, we par bake the pizzas so you can finish them in your home oven. This way, you are able to enjoy the pizza fresh out of the oven. If you do not have an oven, or prefer that we fully cook your pizza, just add it to the cooking instructions or email benc@ottoportland.com.

This delivery model has worked great in other communities. Due to the limited delivery services currently available, we want to serve as many communities as we are able. Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. We look forward to serving the Windham community!

Update: Feeding the Frontline Workers

We cannot thank our customers, communities and folks who have supported this initiative enough. This campaign has been a great demonstration on how communities hold each other up and work together during uncertain times.

Through the support of our OTTO community, we’ve provided:

  • Meals to 37 frontline facilities
  • Over 500 pizzas delivered
  • Over $12,000 in food and beverages
  • Nourishment for hundreds of frontline workers including hospital employees, community health center employees, first responders, and homeless/teen center staff to name a few

If you’re interested in supporting our Feeding the Frontline campaign, click here to contribute. We’ve also added a contribution option to our online ordering pages. You can now order a meal and contribute to Feed the Frontline in the same transaction!

Weekly Community Delivery

We are now offering weekly community delivery in towns beyond our normal delivery radiuses. Our current schedule includes:

  • Chebeague Island, ME – Wednesday
  • Gorham, ME – Wednesday
  • Windham, ME – Thursday
  • Peaks Island, ME – Friday

If there’s an interest from 10 or more families in your neighborhood, we will coordinate a weekly delivery to bring our pizzas, salads, beer & wine, and more to a designated pick-up location. Our pizzas can be delivered fully cooked or par-baked to be finished in your oven at home. Prepay ahead of time to limit contact upon delivery and enjoy your pizza at home.

Email erikm@ottoportland.com if you are interested in adding your town to our new community pizza delivery program. If you live in one of the four towns listed above, and are interested in ordering, please email benc@ottoportland.com for details.

OTTO Saco Now Offering Delivery

In order to serve our customers better during this time, we have rolled out a limited delivery service from our Saco location. We are currently offering delivery to areas of Saco, Biddeford, Scarborough, and Old Orchard Beach. Our delivery hours are 4PM-8PM, seven days a week.

Please see the below map for an approximate delivery radius. We hope to expand the hours and reach of this service once we are able – stay tuned at ottoportland.com, and be sure to check out Facebook for any updates!

Approximate delivery radius from our Saco, ME location

Helping OTTO Feed Frontline Workers

When a customer called Penguin Pizza in Boston and ordered pizzas to be delivered to frontline healthcare workers at a nearby hospital, it sparked an idea – we can support local businesses and feed critical frontline workers through one initiative.

Feeding the Frontline is a donation-based framework that supports both restaurants and frontline workers during the COVID-19 crisis. Through purchasing gift cards or meals from participating businesses, those working tirelessly on the frontline are provided with nourishment to help fuel them through their shifts.

On April 4th, we launched a Feeding the Frontline campaign at OTTO. Here’s how it works:

  • Customers can support by contributing at ottoportland.com/shop
  • Our team reaches out to various frontline facilities that are currently accepting donations within our communities
  • Using the contributions from our website, we create orders to fit the specific needs of each facility
  • Deliveries and pickups are coordinated by our team, with the safety of all parties involved as our top priority
  • Contributors receive an email after their donation has been put to work
Resident physicians enjoying one of our first Feed the Frontline orders at BIDMC

We’ve had an extremely positive response from our community, and are happy to say we’ve already fulfilled several orders. The healthcare workers and first responders who have received orders could not be more appreciative.

We cannot thank our contributors enough for helping us make this possible, and promise to continue working hard to feed the frontline workers in our communities.

To contribute, please go to our website or feel free to reach out to us at contactus@ottoportland.com.

Frequently Asked Questions: ‘Touchless Delivery’ and ‘Mobile Pickup’

As the COVID-19 crisis has rapidly changed how we all live day-to-day, restaurants across the globe have rapidly responded by providing customers with new ways to order food in a time of ‘social distancing.’

To help our customers navigate these new ordering options, we have answered some common questions below. Have a question that isn’t answered? Ask us in the comments section!


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.

Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.

Please note: Mobile Pickup orders must be paid in advance.

Order online at ottoportland.com.


Now offering touchless delivery & new pickup options

As we all continue to adapt to life during the COVID-19 crisis, we at OTTO are committed to serving our customers in the safest ways possible — abiding by CDC guidelines and following the advice of local, state, and federal authorities. 

In addition to the precautionary steps taken last week to keep staff and customers safe and healthy, we have implemented the following to make it easier to get your OTTO in this time of social distancing:

  • Touchless Delivery:
    • Place your order, pay, tip, and receive your food — no contact! — when you place your order on ottoportland.com, via the OTTO app, or by phone.
  • Mobile Pickup:
    • Order ahead, grab your order, and go!  Skip the wait. 
  • Delivery Fees Waived 
    • No delivery fees on orders made through ottoportland.com, the OTTO app, or via phone through April 6
  • Double Rewards Points on every purchase through April 6.

[Please scroll down for an FAQ about the two new order options.]

We are also partnering with 3rd party delivery services (UberEats, GrubHub, DoorDash) to support our non-delivery units.  (3rd party fees may apply)

Please note that our dining rooms will be temporarily closed starting Tuesday, Mar. 17, but all units remain open to support counter service and pickup options.

We look forward to providing you with safe and nourishing dining options during this challenging time.

Be well!

— OTTO

FAQ: New Order Options


1. What is Touchless Delivery?
Customers who would prefer to have their order left at the door upon delivery can specify that they’d like Touchless Delivery. This option makes it possible for customers to order, pay, tip, and receive their order without any personal interaction if they desire.

2. How do I place a Touchless Delivery order?
Customers simply select the Delivery option, as they usually would. However, once the customer reaches the ‘Your Details‘ section of the checkout process, they should write “Touchless Delivery” in the Instructions field. Our staff will be on the lookout for these orders, and will process them accordingly. Additionally, this field should be used for any special instructions about where exactly to leave the order.
Existing customers will need to click the EDIT icon next to their saved address to access the Instructions field.

3. What is ‘Mobile Pickup’? And how is it different from regular ‘Pickup’?
Most of our customers are familiar with ‘Pickup,’ in which an order is placed, the customer shows up at the counter, pays, receives their order, etc. ‘Mobile Pickup‘ simply removes the interaction at the counter — the customer places a ‘Mobile Pickup‘ order, shows up at the specified pickup time, and grabs their own order (marked with name and order number) off our designated Mobile Pickup shelf.
Please note: Mobile Pickup orders must be paid in advance.